Contributed by Joyce Lasecke, the president of Fredrickson Communications, Inc., which is located in Minneapolis, Minnesota.
Building a leadership team had been the most rewarding and frustrating challenge I’ve taken on in my business. It’s rewarding to hear my own words coming from the mouth of a director, and it’s frustrating to watch a director slowly work through an issue for which I can so clearly see a resolution. To get to the rewarding moments, I have had to experience a lot of frustrating ones. Fortunately, the rewards have lately outpaced the frustrations. How did this happen? I figured out that I need to shut up and listen.