Last year a massive power outage affected much of the downtown Vancouver area for a few days near the Junktion, the corporate headquarters and call center for 1-800-GOT-JUNK? Fortunately, we were not directly affected by the outage, but the incident did accelerate my plans for a disaster recovery strategy; one that would ensure our call center service would never be interrupted. (more…)
Mitigating Risk in Your Business
Categories: Best Practices LEADERSHIP members